FAQ

WHAT IS LOVE SUPER9?

LOVE SUPER9 is a powerful blend of 9 of the world's most nutrient-dense superfoods;
Acai Berries, Goji Berries, Raw Cacao, Spirulina, Maca, Coconut Water, Chia seeds, Coconut Milk, and Rice Protein.
We call them the SUPER 9 because not only each and every one of them are outstanding in nutrition, but the antioxidative effect the combination provides are simply superlative.
The recipe of LOVE SUPER9 originated from a beloved Australian top model, voted the most beautiful woman in the world. On top of having glowing skin and an amazing figure, the supermodel always shines with overflowing energy and never seems to age. She starts everyday with the 'ultimate morning smoothie' which is the blend of SUPER9.
We wanted ordinary people just like you and us to be able to enjoy her powerful smoothie anytime anywhere, and LOVE SUPER9 was born.
The great thing about LOVE SUPER9 is that they come in powder form (yes, even the Coconut Milk and Coconut Water), so all you need to do is to add water.
As if that wasn't enough, LOVE SUPER9 is 100% natural, free of synthetic nutrients, artificial flavours, preservatives, binders, fillers, sugar, lactose and gluten!

 

I KEEP HEARING ANTIOXIDANTS. BUT WHAT ARE ANTIOXIDANTS?

 

Antioxidants are the principal ingredient of LOVE SUPER9.
They come from rich phytochemicals, chemical compounds found in plants that promote positive health effects in humans. Ever heard of beta-carotenes offering protection against visual degeneration? That's a unique property of beta-carotene as a type of phytochemical. Various phytochemicals such as carotenes, flavonoid or anthocyanin are found to have some of their own properties, however, they all share a common ground - they are potent antioxidants.
Antioxidants offer protection from free radicals . Free radicals are notorious for damaging cells and genes by stealing their electrons, a process called oxidation, which is one of the main reason we age. As the number of damaged cells overpopulate our body, visible signs of aging are aggravated and vitality is lost. Numbers of study also suggest that increased creation of free radicals is the cause of or expedites cell injuries and leads to diseases including cancer. Enter 'anti-oxidants' which sacrifice their own electrons so that crucial cell components can escape the damage. Once the missing electron of free radicals are paired, free radicals are no longer toxic to cells as they stabilize. You see, antioxidants do not destroy the free-radicals but rather reestablish them by sacrificing themselves. If that's not the act of LOVE, what is?

WHY IS LOVE SUPER9 PACKAGED INDIVIDUALLY?

Due to the fact that ingredients in LOVE SUPER9 are preservative free, organic, and contains copious amounts of antioxidants, it is extremely sensitive to heat, oxygen, and moisture.
We packed each servings of LOVE SUPER9 in a dark and opaque satchel to minimize heat, oxygen and moisture exposure, and individually to prevent any nutrition loss. Imagine having to open up the bag (or bottle or jar) each time you consume LOVE SUPER9 - every single time the contents are in contact with air, there's a risk of losing precious nutrients and antioxidants. We didn't want that to happen, nor would you.
And of course, not to mention the convenience of taking LOVE SUPER9 with you everywhere, when you're traveling, in the gym, in the office, or even shopping!

WHO SHOULD DRINK LOVE SUPER9?

LOVE SUPER9 can be enjoyed by men and women of all ages.
LOVE SUPER9 is also free of nuts, lactose and gluten for those who suffer with allergies.
However, as with any dietary supplement, consult with your health professional before consuming LOVE SUPER9, especially if you're pregnant, breast-feeding, take medication on a regular basis or are otherwise under medical supervision.

HOW DO I DRINK LOVE SUPER9?

 Pour contents into a shaker with 300-400 ml of water or real juice (the pure, cold-pressed one, not the sugary concentrate) and shake vigorously.

Adding fresh or frozen fruits such as bananas and berries to the drink will create a delicious thick smoothie (use high-speed blender for smooth consistency). Pour into a jar or bowl. You may even sprinkle nutritious toppings such as buckwheats, granola, cacao nibs, coconut flakes, honey, dried fruits, fresh berries, herbs, nuts and seeds.

 

CAN I DRINK LOVE SUPER9 AS A MEAL REPLACEMENT?

YES. That's exactly what LOVE SUPER9 was created for.
LOVE SUPER9 has all the essential nutrients (and the non-essential) including 18 grams of complete plant protein, 11.7 grams of good fatty acids (the omega 3, 6, and 9 and MCT), all natural vitamins (A,B,C,D,E,K) and minerals (calcium, zinc, magnesium, potassium, iron, selenium, etc.), both soluble and insoluble fibre, not to mention powerful antioxidants from a number of phytochemicals (beta-carotene, polyphenol, anthocyainin, lutein, zeazanthin, and chlorophyll, etc.), all while minimizing caloric intake - LOVE is only 1,015 Kj (242 cal) per serving.

WHEN IS THE BEST TIME TO DRINK LOVE SUPER9?

 Drink LOVE SUPER9 in morning as an ultimate breakfast, before and after a strenuous workout, or whenever you need an energy-boost. Replacing your regular dinner with LOVE SUPER9 can assist in healthy weight loss. However, LOVE SUPER9 is not intended to replace all food in your diet or as a sole source of nutrition. It is also a great substitute for coffee or energy drink.

 

HOW OFTEN SHOULD I DRINK LOVE SUPER9?

As often as you want, whenever you're feeling sluggish or when you feel that the meal you just had is lacking real nutrients.
For optimum results, we recommend drinking LOVE SUPER9 at least once a day (but no more than twice) for 28 consecutive days.

HOW SHOULD I STORE LOVE SUPER9?

The ingredients in LOVE SUPER9 can be extremely sensitive. Although we have utilized the best packaging available to ensure the integrity of the ingredients, we recommend LOVE SUPER9 to be stored in a cool and dry place away from direct sunlight and moisture.

SHIPPING

 

ORDER PROCESSING

LOVE Super9 is made to order meaning we do not sell pre-made stocks in order to ensure freshness of the product. There is at least 5-7 business days of processing time involved. Please note during high volume sale periods there may be minor delays - we appreciate your patience during this time!

 

 

SHIPPING WITHIN AUSTRALIA

All orders are shipped via Fastway or Australia Post Express, which offers 1-3 day delivery within the express post network, and requires a signature on delivery. Once shipped, you will be emailed a tracking number to follow your LOVE’s journey home. Please note we do not dispatch on weekends or public holidays.

 

INTERNATIONAL SHIPPING

WE SHIP WORLDWIDE!  We use Australia Post’s International Delivery Service or your local courier :

  • STANDARD | 10-21 Business Days
  • EXPRESS | 5 – 7 Business Days

Please note that 24 week + Free 4 week packs are broken into two shipments with at least 10-12 business days apart.

 

  • International | Standard Delivery We offer a two-tier flat-rate shipping fee for all international orders depending on the size of your order (up to 16 week pack & 20 week pack +) . For customers in the following countries, your parcel will be fully-traceable via the Australia Post Pack & Track International Service or CJ Korea Express (in case of South Korea):

    * Austria, Belgium, Canada, China, Denmark, Fiji, France, Germany, Hong Kong, Hungary, Ireland, Israel, Malaysia, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, Spain, Sweden, United Kingdom, United States

    For customers located in countries other than those listed above, your parcel will be dispatched via Australia Post Registered International Post. This service is NOT traceable on the Australia Post website - you will receive a consignment ID to confirm dispatch. A signature will be required on delivery.

  • International |  Express Delivery We offer a two-tier flat-rate express shipping fee for all international orders depending on the size of your order (up to 16 week pack & 20 week pack +) via Australia Post Express Courier International. You should normally receive your LOVE Super9 within 5-7 business days if you're in major metropolitan areas*.

    Tracking and a signature on delivery is available for most destinations. *All transit times are a guide only and exclude time in customs if applicable and may be subject to delay due to causes outside of We drink LOVE's control.

 

INTERNATIONAL CUSTOMS | IMPORT TAXES

Please note that customs and import taxes may be charged by your country upon arrival. Customs and import taxes will differ depending on your location, and these charges are the sole responsibility of the recipient of the parcel. Also note that We drink LOVE is required to declare the full value of the international shipment, and include an invoice with each delivery. For further information please contact your local customs office.

 

ORDER TRACKING

Once shipped (usually after 5-7 business days after your order is placed), you will be emailed with an Australia Post Registered Post tracking number to follow your LOVE's journey home. You will be able to track your item through the Australia Post website: http://auspost.com.au/track. Once your order has departed Australia the most up-to-date tracking details will be available via your country's national postal service. For delivery updates, please enter your unique tracking number into your national postal website's track & trace service. For the United States please refer to USPS (www.usps.com) and for the United Kingdom please refer to Royal Mail (www.royalmail.com). If you are not familiar with your country's national postal service, please enter your unique tracking number on http://www.trackitonline.ru which will connect you to the website of your local courier.

It is the customer's responsibility to arrange collection of their parcel once dispatched. If you are not home to receive your parcel, the item will be held at a local post office for collection, and for applicable duties & taxes to be paid. We cannot guarantee your local courier will leave a calling card, so if your order has not been received within the estimated delivery timeframe, please refer to your tracking link, or contact us for further tracking updates.

We drink LOVE does not take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will NOT be granted for orders returned due to non-collection.

 

OWNERSHIP AND RISK

To ensure every single customer receives their order in the freshest and best quality, we are unable to make changes or cancel your order once your order has been placed. If you have made an error in your delivery address, please contact us immediately via email at info@wedrinklove.com. Any delivery date or time specified by us is a best estimate only and We drink LOVE will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, We drink LOVE does not take responsibility of loss or damaged items during transit outside of We drink LOVE's control. In the unlikely event your order is not received within the expected delivery timeframe, We drink LOVE will assist you to open a case enquiry with Australia Post. For international customers, please note that an enquiry into a missing delivery can not be opened until 21 days past the dispatch date.